Denied Boarding Insurance
With APG IET, all your passengers holding a 275 ticket are insured
If a 275 ticket is not accepted by the operating airline due to technical reasons and your passenger has to buy a new ticket at the airport, our new insurance refunds:
Exemptions:
How to request a refund:
Passengers have to send the claim within 3 working days after the flight with:
If a 275 ticket is not accepted by the operating airline due to technical reasons and your passenger has to buy a new ticket at the airport, our new insurance refunds:
- The difference between the new ticket and the 275 ticket up to 125€ per passenger, as well as all unused coupons
- Hotel accommodation and meals up to 75€ per passenger
- Transfer fees up to 50€ per passenger
Exemptions:
- General black out at check in time
- Black listed airlines
- No show of the passenger, delayed or cancelled flights
How to request a refund:
Passengers have to send the claim within 3 working days after the flight with:
- Invoice of the 275 ticket and invoice of new ticket
- A copy of the new ticket
- Receipt of hotel/meal/transfer paid
- Certificate of the carrier with the reason of non-embarkation
- Claim to be sent by e-mail at contact@apg-airlines.com